About the rule · Updated 2 May 2026

The Information Sheet rule, in plain words.

Every English landlord and letting agent must give every named tenant the GOV.UK Information Sheet by 31 May 2026. Enforcement can reach £7,000 per breach, rising to £40,000 for repeated breaches.

Who, what, how

01Who has to send it
Landlords (or their letting agent on their behalf) for assured or assured shorthold tenancies that started before 1 May 2026, where terms are wholly or partly written. Send to every named tenant.
02What to send
The exact GOV.UK Information Sheet PDF: not a summary, not a rewrite, not a copy. If a letting agent manages the property, the agent sends it on top of (not instead of) the landlord.
03How to send it
As an attachment by email or message, or as a hard copy in the post or by hand. A message that only contains a link is not enough.
04What proof to keep
A dated send confirmation, a reply, or a delivery receipt. Anything that ties a date to who you sent it to.

What a saved record gives you

  • A link any third party can verify
  • The PDF version pinned at save time
  • The signature re-checked on every view
  • Property tag stored privately
  • Evidence types and counts (not the files themselves)
  • No tenant names, ever

RRA Information Sheet

Six places this rule gets you

The rule is short. The obligations around it are not. Six places where a straightforward duty becomes a procedural one, and how a Proof Record handles each.

  • 01

    The link is not the document.

    A link in an email is access. The duty is to give the sheet itself, in a form someone can keep.

    You must give the Information Sheet, not point at it. A web link is access, not delivery. A Proof Record logs how you sent it (PDF attachment, hard copy by post, in-person delivery) and captures the source version that was actually given.
  • 02

    Sending is not delivery.

    Sending and receiving are two different facts. Later, people argue about whether it landed, not whether you hit send.

    Sending is one event. Receipt is another. Most disputes about compliance turn on whether delivery can be evidenced, not whether sending occurred. A Proof Record holds both, so neither is left to memory three years on.
  • 03

    Each named tenant needs separate proof.

    Three names on the agreement means three duties to discharge, and three sets of evidence if anyone checks.

    A tenancy with three names is three service events, three pieces of evidence, three points of potential failure. The Proof Record keeps a reference per tenant so each is independently verifiable, without storing names.
  • 04

    Two parties must each send.

    Agent and landlord each must send the sheet. One tidy email between you does not close both files.

    Where a letting agent manages the property, both the agent and the landlord must each send the sheet to tenants. One tidy email between you does not close both files. The Proof Record states which send satisfied which party, and by whom.
  • 05

    The rule applies in England.

    Scotland, Wales, and Northern Ireland are different regimes. A vague record cannot prove which law applied.

    Not Britain, not Scotland, not Wales. A record that does not state its jurisdiction cannot be relied on later by anyone who needs to verify it. The Proof Record states it on the verification page.
  • 06

    The source itself can change.

    The official PDF on GOV.UK can be updated after you send it. The record shows which version was actually given.

    GOV.UK updates the Information Sheet PDF as policy evolves. A record saved against the 15 April 2026 version remains historically correct even after the document is revised. A folder of saved PDFs cannot tell you which version you actually sent. The Proof Record can.

A Proof Record exists for the gap between the rule and the evidence. The rule is in plain English. The record is what you can show, later, to a council officer, an insurer, or a tribunal, without exposing tenant names, addresses, or private files.

The PDF is free. The record is what matters.