One question. Better records.
Check what your evidence helps show
An agent confirmation, tenant reply, sent email, screenshot, or shared-folder link may all be useful. They are not all the same kind of evidence.
Ledger & Lease helps you turn existing evidence into clearer tenancy document proof, without overstating what the evidence can show.
Weakest
Self-declared
You logged what happened, but no supporting email or document is attached.
Stronger
Campaign-level
An agent confirmation or bulk-send summary indicates a wider notice was sent, but the evidence is not tied to each tenancy.
Stronger
Tenancy-level
The evidence is tied to this tenancy, tenant count, or service event.
Strongest
Acknowledged
A tenant or recipient has confirmed receipt.
Agent checklistTenant-level evidence
Ask your agent to confirm
Small details often make stronger landlord compliance records.
- date sent
- method used
- whether the official PDF was attached
- whether it was tenancy-specific or a bulk campaign
- how many listed tenants were covered
- whether an archived copy or send log is retained
- which GOV.UK version was used, if known